Bajebaje FAQ — All your questions, answered here

Each person may only register one account. Multiple accounts under the same individual are considered a violation of our rules and may result in all accounts being suspended.

KYC verification is typically completed within 24 to 48 hours when the correct documents are submitted. For faster verification, provide a clear photo of your National ID or passport.

on the login page Go to the login page and click the "Forgot Password?" link. Enter your registered email or mobile number — a reset link or OTP will be sent to you. Set your new password and log in.

Email us at support@bajebaje.net or reach out via live chat. Provide the necessary information once you understand the reason for the suspension. Issues are typically resolved within 24 hours.

Bajebaje currently supports deposits and withdrawals via bKash, Nagad, and Rocket — the most popular and fastest payment methods in Bangladesh.

The minimum deposit at Bajebaje is just ৳500. You can start playing even on a small budget, and your first deposit comes with a welcome bonus.

Most withdrawal requests are completed within 15 minutes to 2 hours. During peak hours it may take a little longer, but all withdrawals are processed within 24 hours at most.

Refresh the page and wait a few minutes. If your balance hasn't updated within 15 minutes, contact support with your transaction reference number.

Bajebaje does not charge any withdrawal fees. However, your mobile banking operator (bKash/Nagad/Rocket) may apply their own transaction charges in accordance with their policies.

Bajebaje offers new members a 100% welcome bonus on their first deposit. That means a ৳1,000 deposit gives you ৳2,000 to play with. For full bonus terms and conditions, Terms & Conditions on that page.

Bonuses cannot be withdrawn directly. You must first place bets totaling a specified amount (meeting the wagering requirement) before any winnings from that bonus become withdrawable. Wagering conditions vary by bonus.

Log in daily and place the required bet amount to have your daily bonus automatically credited to your account. Head to the Bonus Offers section to view and claim today's daily bonus.

while making a deposit or on the Voucher page and enter the code. Once applied correctly, the bonus will be credited to your account instantly.

Bajebaje offers betting on 20+ sports including cricket, football, tennis, badminton, and basketball — plus real-time live betting on ongoing matches. For more details, Sports page See here.

Yes, the Bajebaje website is fully mobile responsive. Simply open bajebaje.net in the browser on any smartphone or tablet to access all features, including live betting.

Once a bet is confirmed, it generally cannot be cancelled. However, in certain situations — such as a match being cancelled or postponed — your stake will be refunded.

After logging in on the Lottery page Go to the lottery section, pick your preferred lottery, and purchase a ticket. Draw results will be notified to your account automatically, and any winnings will be credited to your balance instantly.

Yes. Bajebaje uses industry-grade SSL encryption to keep your personal and financial information fully protected. Your data is never shared with third parties. To learn more, Privacy Policy Read here.

Log in and go to Profile Settings. Under the "Security" tab, you'll find the Two-Factor Authentication option. From there, you can enable 2FA via SMS or an authenticator app.

Change your password immediately and notify us at support@bajebaje.net or via live chat. Our support team will help secure your account and investigate any suspicious activity.

There's no separate sign-up required for the Bajebaje VIP program. Simply keep betting and you'll automatically earn points and advance through the levels. To learn more, VIP page See here.

VIP points can be redeemed for bonus cash, free bets, and exclusive rewards. As you level up, you'll unlock faster withdrawals, special offers, and a dedicated account manager.

Your level may be reviewed if you remain inactive for an extended period or don't meet the required monthly betting amount. However, staying active regularly makes it easy to maintain your level.

Bajebaje offers 24/7 live chat support. You can also reach us at support@bajebaje.net. We typically respond within 1 hour.

Yes, Bajebaje's support team can assist you fully in Bengali. Our support system is built with Bangladeshi users in mind.

Submit any complaint directly via live chat or email us at support@bajebaje.net. Every complaint is taken seriously and we aim to resolve it within 48 hours.